Hotel Brand: voco
Location: United Arab Emirates, Dubai, Dubai
Hotel: voco™ - Dubai (DXBSZ)
Job number: EMEAA23323
At voco™, we’ve created a new hotelbrand that gives people a different choice. Hotels to count on but differentenough to be fun. Unstuffy hotels, where people feel comfortable to relax, andjust get on with relaxing. Our new family of hotels are connected by their ownsense of style and individual character – and that’s something we make the mostof. Finding the perfect mix of reliability and new experiences. Because webelieve that when you respect individuality life gets interesting.
At the heart of every greatstay is a great host. We think the trick to hosting isto take the time to understand what your guests need, and want. So before theyarrive, we find out more about them and how we can make their stay better.Whilst they are with us we give tempting recommendations of our favouritedrinks or food, or tips for local experiences that they won’t find in any guidebook.
Your day to day
To perform all duties and tasks in the assigned Place of Work, to the standard set. Please note that Master Task Lists are reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies. To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned. To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department. To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the Place of Work as assigned. To ensure that the Place of Work and surrounding area is kept clean and organized at all times. To monitor operating supplies and reduce spoilage and wastage. To perform general cleaning duties as assigned by the Stewarding Supervisor. To clean and wash dishes according to the established performance standards. To clean and wash pots, pans and other kitchen utensils according to performance standards. To empty rubbish bins according to scheduled garbage runs. To strictly adhere to the opening and closing procedures established for the department. To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used. To ensure that the work area is kept clean and organized at all times. To exercise careful use of operating supplies in order to reduce spoilage and wastage. To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
What we need from you
You should have some experience in the stewarding department and should also have some basic knowledge of the chemicals. The ability to communicate in English and undertake any reasonable tasks and secondary duties as assigned by Supervisor. Physically agile, and able to stand for extended periods and available to work shifts, over weekends and on public holidays.
What we offer
We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.
Reliably Different - Welcome to voco™ Hotels, IHG’s new upscale brand. We call our Hotels voco™ – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco™ is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco™ Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco™ Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco™ hotel opened in November 2018 in Gold Coast, Australia and the first voco™ Hotel across IMEA is voco™ Dubai. voco™ Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many day time and no delights of the city, moments from shopping, dining and entertainment experiences.