Hotel Brand: InterContinental Hotels
Location: United States, California, San Diego
Hotel: InterContinental - San Diego (SANHB)
Job number: R192890
Do you see yourself as a Starbucks Cashier / Barista? What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Your day to day
Under the general guidance and supervision of the Starbucks Supervisor, this job ensures service standards are met and surpassed by creating the Starbucks Experience for customers. This is achieved by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Develops enthusiastically satisfied customers all the time Delivers Legendary Service to all customers by demonstrating “Just Say Yes” behavior and connecting with the customer. Maintains a calm and professional demeanor at all times; including those of high volume or unusual events to keep store operation to standard. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Discovers customer needs and appropriately suggests products with every customer to enhance service and meet/exceed sales goals. Assists customers in selection and purchase of specialty coffee beverages.
What we need from you
This role requires basic reading, writing and math skills. 1-2 years of customer service and/or cash handling experience in the hospitality industry preferred. Prior experience working at Starbucks preferred. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds, Standing up and moving about the work area, Handling food, objects, products and utensils, Bending, stooping, kneeling. May be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you Hotel discounts worldwide as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.