Luxury Sales Coordinator - IC New York Barclay

Do you see yourself as a Sales & Specialty Markets Coordinator? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.  

The coordinator will be part of the Sales Department and will report directly to the Director of Specialty Markets & Luxury Sales. The coordinator will also support the Sales Team when required.

SUMMARY OF RESPONSIBILITIES:

The coordinator will be part of the Sales Department and will report directly to the Director of Specialty Markets & Luxury Sales will also support the Sales Team.

 The job functions include but are not limited to the following: 

• Provide administrative support to specialty markets & sales department
• Complete tasks related to groups & VIPs: 
  • Create files for group turnovers
  • Assign group leads
  • Answer phone calls to qualify business
  • Process commission requests
  • Run Transient Production Reports
  • Order Kosher Meals, Coat check, Furniture, Flowers, etc

• Process expense reports
• Walk Showrooms and VIP Arrivals
• Site Visit Support
• Personalized Welcome Amenities for VIPs
• Running Arrival Reports in Opera

• Need to have strong customer service and communication skills and can anticipate and meet the needs of clients
• Handles/ responds to inquiries or questions when Director is not available
• Assists in servicing VIP guest reservations
• Communicate with client and plan any necessary details with regards to their room block and work as a liaison between client and hotel operating departments
• Create group resumes as needed
• Assist with special projects
• Other duties as assigned by Director

QUALIFICATIONS:

• Excellent organizational and time management skills
• Excellent communication skills and experience in guest relations
• Ability to multitask and manage multiple projects
• Delphi and Opera Knowledge preferred
• Must be proficient in Word, Excel, PowerPoint, Outlook
• Prior hospitality experience preferred

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.    

The salary range for this role is $21.00 - $32.00 USD hourly. This range is only applicable for jobs to be performed in New York City, NY. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

You can apply for this role through https://careers.ihg.com/en/ or through https://careers.ihg.com/en/internal-careers if you are a current employee.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please click "Apply Online" and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.