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Spa & Leisure Receptionist

Hotel Brand: voco
Location: United Kingdom, Wales, Cardiff

Hotel: voco™ - St.David’s Cardiff (CWLCD)

Job number: R189065

About Us

voco® St David's Cardiff has a fantastic opportunity to join the team as a Spa & Leisure Receptionist 

Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting. The Admiral at voco® St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer” The Marine Spa, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, weddings and celebrations alike.

We are looking for Full time Spa & Leisure Receptionist to join our 5* Spa!

Our Spa Receptionists will work with our management team to maintain the highest standard of guest service whilst displaying genuine care for guest experience , you will be expected to maintain treatment and brand knowledge with the ability to describe prices and benefits of our amazing product. As Spa Receptionist you will, work to ensure the maintenance of  spa and pool facilities ensuring health and safety standards are met, and obtain and record all relevant guest details including contact details, medical history and payment details

Based at voco® St David's Cardiff our Spa & Leisure Receptionist will work closely within the operations team, as part of IHG Hotels & Resorts, a FTSE 100 Company with a Global footprint that specialise in delivering True Hospitality for Good.

At voco® everyone’s a host, if there’s one thing we know, it’s that a great host is at the heart of every great stay as we understand what our guest wants by delivering easy-going but attentive service.

Spa & Leisure Receptionist receive some great benefits:

  • £18,720 per annum, (£9.00 per hour)
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • Discounted international/worldwide room rates for yourself, family and friends
  • Access to our voluntary benefits portal which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Vast range of learning and development programmes
  • Opportunities for promotion and transfer across the group both national and international.
  • Meals whilst on duty
  • Uniform Provided
  • Most importantly, we’ll help you grow, and develop you as an individual.

Your day to day

Our people help to make the biggest difference - If you enjoy variety and are at your best when being part of a team as well as being passionate about delivering excellent guest service through delivering high-quality treatments to all guests, this role is for you.

Given the nature of this role it’s important that you have worked in a 5* Spa environment- All candidates will need to possess exceptional communication and organisation skills, and have an understanding of  beauty treatments and massage,

If you feel you are the right candidate for the role as our a Spa & Leisure Receptionist, then please click ‘apply’ now!

We’d love to hear from you! 

You must meet the legal requirements to work in the UK.

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