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Spa Therapist - IC Durrat Al Riyadh Resort & Spa

Hotel Brand: InterContinental Hotels
Location: Saudi Arabia, Riyadh, سلطانة

Job number: EMEAA36364


About Us

The only Resort in Riyadh City Characterized by the architectural grandeur, The InterContinental Durrat Al Riyadh Resort & Spa is cradled within the distinguished neighborhood of Banban, Riyadh. This unique property resides on 154,000 sqm of a lush green oasis enhanced by eco-friendly water features. Whether travelling for business or leisure, guests will enjoy from a wide array of culinary venues to an extensive range of recreational facilities including SPA, Indoor & Outdoor pools. Equipped with 162 remarkable abodes, including 121 extensive guestrooms, 31 luxurious suites and 10 stately private villas each with an outdoor swimming pool. Elegantly designed by beautifully weaving the opulence of the Arabian heritage, the resort offers guests a retreat that is a cut above the rest. Bring the warmth of Royals to your wedding day or host a successful meeting or a conference at any of our event venues; timeless and fit for any occasion. Add a touch of glamour and style to your experience as you choose between the Grand Durrat Hall, eight meeting rooms or stunning outdoor spaces, perfect for soirees, corporate meetings and exhibitions. Our dedicated team of professional and engaging event specialists will orchestrate every detail to perfection. To complete the experience, The InterContinental Durrat Al Riyadh Resort also presents gracious service and world-class dining. When you're a part of IHG, you’re more than your job title. And that’s what we love the individual talents, interests and dreams that make you who you are because we know that a team with different perspectives and skills can only make our business stronger.


Your day to day

• Provide quality customer service at all times. • Administer professional massage and body treatments to guests in accordance with spa protocols and accepted certification practices and ensures uniformity and consistency of the service. • Monitor clients’ progress and adapts treatment programs as needed. • Communicating with guests during massages to adjust massage techniques as required • Maintaining detailed records of massages, treatments, and therapies performed on each spa guest • Resolving guest complaints and reporting any accidents to the supervisor • Is familiar with numerous massage modalities, and possesses a general understanding of body treatments. • Effectively inform and educate guests about specific wellness concerns. • Enquiring about guests' medical conditions and allergies before providing spa services • Is up to date with market trends . • Has complete knowledge and understanding of all services and products offered in the Spa. • Actively promote the Spa, treatments and services as well as programs, promotions and discounts available. • Ensure that work areas and stations are clean and well presented at the end of every shift and after servicing each client. • Sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use • Maintain equipment and inventory of products required for treatments in the treatment rooms at all times. • Cooperate with and report on administration on any arising issues


What we need from you

• Provide quality customer service at all times. • Administer professional massage and body treatments to guests in accordance with spa protocols and accepted certification practices and ensures uniformity and consistency of the service. • Monitor clients’ progress and adapts treatment programs as needed. • Communicating with guests during massages to adjust massage techniques as required • Maintaining detailed records of massages, treatments, and therapies performed on each spa guest • Resolving guest complaints and reporting any accidents to the supervisor • Is familiar with numerous massage modalities, and possesses a general understanding of body treatments. • Effectively inform and educate guests about specific wellness concerns. • Enquiring about guests' medical conditions and allergies before providing spa services • Is up to date with market trends. • Has complete knowledge and understanding of all services and products offered in the Spa. • Actively promote the Spa, treatments and services as well as programs, promotions and discounts available. • Ensure that work areas and stations are clean and well presented at the end of every shift and after servicing each client. • Sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use • Maintain equipment and inventory of products required for treatments in the treatment rooms at all times. • Cooperate with and report on administration on any arising issues


What we offer

• Provide quality customer service at all times. • Administer professional massage and body treatments to guests in accordance with spa protocols and accepted certification practices and ensures uniformity and consistency of the service. • Monitor clients’ progress and adapts treatment programs as needed. • Communicating with guests during massages to adjust massage techniques as required • Maintaining detailed records of massages, treatments, and therapies performed on each spa guest • Resolving guest complaints and reporting any accidents to the supervisor • Is familiar with numerous massage modalities, and possesses a general understanding of body treatments. • Effectively inform and educate guests about specific wellness concerns. • Enquiring about guests' medical conditions and allergies before providing spa services • Is up to date with market trends. • Has complete knowledge and understanding of all services and products offered in the Spa. • Actively promote the Spa, treatments and services as well as programs, promotions and discounts available. • Ensure that work areas and stations are clean and well presented at the end of every shift and after servicing each client. • Sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use • Maintain equipment and inventory of products required for treatments in the treatment rooms at all times. • Cooperate with and report on administration on any arising issues

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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