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Server- Hotel Indigo Naperville Riverwalk, IL

Hotel Brand: Hotel Indigo
Location: United States, Illinois, Naperville

Hotel: Indigo - Naperville Riverwalk (CHINS)

Job number: R205732


About Us

At InterContinental Hotels & Resorts®, we own, operate and franchise more than 3000 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.

At the center of Naperville's colorful downtown district, Hotel Indigo® Naperville Riverwalk is a vibrant addition to this spirited neighborhood's rustic charm. Panoramic views from our rooftop bar overlook sweeping murals that reflect the diversity of a lively community deeply committed to the arts. Local art, rustic wood tones and antique touches immerse our guests in the history of our neighborhood.

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious, and original.

Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.

Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.

Be original by building connections with our guests and being imaginative to create memorable experiences.




Your day to day

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.

  • Greet all guests and take beverage and food orders in a prompt and professional manner.
  • Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
  • Perform side-work, and any other opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift.
  • May assist with other duties as assigned.

Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.

Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies.  Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).  Requisition all necessary supplies.

Obtain, count and secure  bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.

Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation.  Sweep and mop bar floor after shift.  Wipe down counters, equipment, stools, chairs, tables, and other areas as required.

Promote teamwork and quality service through daily communication and coordination with other departments.

Perform other duties as assigned.




What we need from you

Basic reading and writing.  Food service experience with general knowledge of restaurant operations.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Moving about the restaurant
  • Handling food objects; plates, trays, glasses, etc.
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit.
  • May be required to work nights, weekends, and/or holidays.



What we offer

We’ll reward all your hard work with a great salary and benefits– including great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives.

You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. IND

 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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