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Server (La Boucherie) - InterContinental Los Angeles Downtown

Hotel Brand: InterContinental Hotels
Location: United States, California, Los Angeles

Hotel: InterContinental - Los Angeles Downtown (LAXHC)

Job number: USA20735


About Us

Do you see yourself as a Server? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.




Your day to day

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards. 

FINANCIAL RETURNS

  • Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    
  • May receive guest payments and process transactions as outlined in the cash and charge procedures as needed

PEOPLE

  • Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards

GUEST EXPERIENCE

  • Greet all guests and take beverage and food orders in a prompt and professional manner

RESPONSIBLE BUSINESS

  • Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
  • Perform side-work, and any other opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift.
  • May assist with other duties as assigned



What we need from you

Basic reading and writing.  Food service experience with general knowledge of restaurant operations.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds
  • Moving about the restaurant
  • Handling food objects; plates, trays, glasses, etc.
  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
  • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
  • Basic math skills are frequently used when handling cash and credit
  • May be required to work nights, weekends, and/or holidays

 

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.




What we offer

Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please click “Apply” and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

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