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Sales Support and System Coordinator

Hotel Brand: IHG Corporate
Location: Australia, New South Wales, Sydney

Hotel: Corp Sydney

Job number: R203739

About Us

InterContinental Hotels Group are one of the world's leading hotel companies. Present in around 100 countries, we have almost 6,000 open hotels with 1800 in the pipeline globally to open. Considerable investment has been made in region and as a result we are currently experiencing significant growth in the region and have opened 8 hotels since the beginning of the year with a strong pipeline to be rolled out. 

You'll know our hotel brands. They are some of the best known and most popular in the world - InterContinental Hotels & Resorts, Holiday Inn, Holiday Inn Express, Crowne Plaza Hotels & Resorts, Hotel Indigo, Staybridge Suites, Candlewood Suites, EVEN Hotels and HUALUXE Hotels and Resorts as well as Kimpton Hotels.

All of these brands work together towards our goals of creating True Hospitality for Good. This is a mission that's seen us go from strength to strength with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.

Your day to day

We have an newly created, exciting opportunity for a Sales Support and Systems Coordinator position at our Sydney Support Office. This role will report to the Director of Regional Sales, Australasia. 

The Sales Support and Systems Coordinator is a key member of the Regional Sales Team, providing support to the Team as directed by the Director of Regional Sales, Australasia. This role delivers support to Regional Sales team and is responsible for National Sales Office billing, revenue tracking and team reporting.

Your key responsibilities include managing changes to hotel funding models, rebates and invoicing to providing end-to-end support of the CRM reporting system (maintenance, reporting, hotel training). You will liaise with Sales Excellence to ensure account platform is correctly reflected in Javelin, manage annual NSO Revenue planning process and National Sales Office Annual report publication. You will take ownership of monthly billing processes, such as monthly National Sales Office team revenue to target reporting and National Sales Office team Sales incentive bi-annual reporting. 

Located at the heart of Sydney CBD, our open office layout encourages collaborative teamwork to drive results. You will work alongside a team of like-minded, driven employees who inspire to bring the best out of yourself!

IHG’s employee-centric culture is dedicated to offering our colleagues work-life balance, flexibility and initiatives designed to support staff with their physical, mental and financial wellbeing.

What we need from you

To be successful in this role, the ideal candidate will have: 


  • Tertiary qualifications relevant to Sales or Marketing


  • Demonstration of strong administration, communication, project planning and execution skills
  • One year of administrative or previous experience within Sales team in the service industry would be beneficial

Technical Skills and Knowledge:

  • Strong organisational and work co-ordinating skills to handle multiple assignments, projects and stakeholders
  • Excellent oral and written communication skills
  • Excellent PC and administrative skills
  • Proficiency in Word and PowerPoint software packages
  • Advanced skills and experience with MS Excel
  • Knowledge of IHG systems including Delphi is advantageous
  • Able to work under pressure
  • Detail orientated, proactive and self sufficient

What we offer

In return, we'll give you a competitive benefits package including salary, discounted accommodation worldwide and the opportunity to progress your career with IHG.

At IHG we offer a range of industry leading benefits. You'll have the chance to work with a great team of people, and most importantly, we'll give you Room to be yourself.

So, what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG. To find out more about us or any other jobs with IHG please go to IHG is an equal opportunity employer.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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