Room Service Supervisor (Arabic Speaker) - InterContinental Regency

About us:

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located in the business and leisure hub of the city, InterContinental® Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Regency Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Regency Bahrain promises to delight your palate.

Your day to day:

As a Room Service Supervisor, you’ll be responsible for the overall room service operation for all in-house guests. The ideal candidate is responsible for, dealing with guests’ requirements in a courteous, charming, and professional sales-oriented manner. By tailoring each guest’s experience to their unique tastes, creating memories as delightful as the dishes.

What we need from you:

• Arabic language is a must.
• Proven experience in the same role within a 4-5 star hotel or similar environment.
• Highly organized and you are acknowledged for your guest service orientation, your reactivity, and your capacity to anticipate guests’ needs.
• Strong customer service skills.
• Knowledge of Micros and good computer skills are a plus.

What we offer:

You’ll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental® Regency Bahrain a great place to work. In return we'll give you a competitive financial and benefits package.

As a sneak peak, here are some of our benefits you will enjoy:

• Competitive salary
• Monthly service charge
• Fully furnished accommodation with free internet, lounge and gym facility
• Employee meals (breakfast, lunch, dinner and tea break) at our Flavours Cafe
• Opportunities for promotion and transfer across the IHG hotels
• 30 days vacation leave plus 14 days public holidays per year
• Discounted international/worldwide room rates for yourself, family and friends
• Employee recognition programmes
• Access to free online courses including Harvard Managed Mentor modules

If you feel that you’ve got what we are looking for, apply now!