Revenue Analyst - InterContinental Singapore

WHAT'S THE JOB? 

Supports General Manager in implementing inventory and pricing strategies to maximise overall revenue and profits for the property. Analyses reports, market performance and trends, and tracks inventory for the optimal business mix.

YOUR DAY TO DAY 

• Demonstrate an in-depth knowledge and understanding of hotel systems – IHG Concerto and Holidex in particular, to ensure appropriate capture of data for client information, events, forecasts and results  
• Manages all channels (CRO, GDS, OTAs, Internet direct and indirect) including but not limited to room types and sell strategy. Upholds and enforces compliance with the Lowest Internet Rate Guarantee and manging third party distributors in compliance with IHG standards and rules.  
• Manages use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate.  
• Supports in tracking and analysing of booking pace, group wash, cut off.  
• Understands the composition of hotel profitability, and uses this to support General Manager in evaluating business from local accounts and groups so as to provide input to future rate setting and negotiation.  
• Maintains and analyses both overall, by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.  
• Monitors competitor pricing for Rooms Revenue, understands the dynamic of the local market and the demand generators.  
• Participates in weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations Manager, Rooms Division Manager and Catering Sales Manager.  
• Supports Revenue Room Meeting and generates reports and analyses needed for these meetings, displaying key facts/trends etc, on the revenue room walls. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – short term, long range and budget.  
• Supports in monitoring and factoring non-room revenues (i.e. Events, F&B) into the overall revenue management strategies and practices.

WHAT WE NEED FROM YOU 

• Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field 
• 2 years related experience or one year reservations/front office experience, or an equivalent combination of education and experience 
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company 
• Problem solving, reasoning, motivating, organizational and training abilities 
• Good writing skills 
• Demonstrated team and communication skills are essential.  
• Highly detail oriented, exceptional organizational skills and able to handle multi priorities under pressure 
• Excellent understanding of reservation systems and how they interact with property management systems