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Porter (Part Time / Casual) - InterContinental Melbourne The Rialto

Hotel Brand:
Location: australia

Hotel: InterContinental - Melbourne (MELHA)

Job number: EMEAA27229

About Us

The InterContinental brand looks for charming, confident, sophisticated and internationally-minded people who know what it takes to exceed guest expectations. InterContinental Melbourne the Rialto is located on legendary Collins Street in the heart of Melbourne's Central Business District. This heritage and stylish property is one of the city's leading world-class hotels. Steps away is the vibrant Southbank, the Yarra River, the ever changing Docklands, leading tourist attractions, exclusive shops and boutiques and some of the best restaurants the city has to offer.

Your day to day

We are on the hunt for a Part Time or Casual Porter / Doorman to join our team. You'll be responsible for assisting with the arrival and departure of our guests and managing our guest's needs. You will need to ensure that each of our guests have an authentic Melbourne experience and that their stay is pleasant and memorable. You will need to offer immediate assistance to guests with heavy packages, coats, and suitcases. You will need to transfer, store and handle guests' luggage and property and provide information to guests about the hotel facilities and services as well as providing information on Melbourne. You will also need to assist guests with directions and you will need to be able to safely park and retrieve guest's vehicles.

What we need from you

As a Porter you will be part of the Concierge team which has a major role in ensuring our guests have great things to say about InterContinental Hotels & Resorts. Our goal is to turn our guests into ambassadors for our brand. Ideally, you will have excellent communication skills and be physically mobile and able to carry, push or lift heavy suitcases and packages etc., willing to work shifts, weekends and/or public holidays (with shift penalties) and be pleasant, friendly and eager to provide excellence in customer service. You must hold a valid driver's licence to be eligible for this role.

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. You will be exposed to the IHG myFlex program with greater flexibility at work. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too. Visit to find out more about us.
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