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Outlet Manager at Crowne Plaza Dubai Marina

Hotel Brand: Crowne Plaza
Location: United Arab Emirates, Dubai, Dubai

Hotel: Crowne Plaza - Dubai Marina (DXBMR)

Job number: EMEAA27190

About Us

What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love. Crowne Plaza Dubai Marina will be the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

Your day to day

We have an exciting opportunity for you as Outlet Manager to join our enthusiastic pre-opening team at Crowne Plaza Dubai Marina. As an Outlet Manager, you are responsible for managing restaurant operations to deliver an excellent Guest experience. The Outlet Manager will also be required to manage, train, and develop colleagues and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: • Manage Restaurant operations • Maintain exceptional levels of customer service • Recruit, manage, train, and develop the Restaurant team • Manage guest queries in a timely and efficient manner • Work within budgeted guidelines in relation to Food and Payroll • Drive sales to maximize budgeted revenue • Develop menus with other members of the Food and Beverage team • Accountable for monthly stock takes • Set departmental targets and objectives, work schedules, budgets, and policies and procedures • Evaluate guest satisfaction levels with a focus on continuous improvement • Ensure communication meetings are conducted and post-meeting minutes generated • Be environmentally aware • Assist other departments wherever necessary and maintain good working relationships • Comply with hotel security, fire regulations, and all health and safety legislation

What we need from you

The successful candidate will be a hands-on leader with the ability to positively coach and motivate the team to success. Ideally, the candidate would have a minimum of 2 years experience in a similar role in a 5-star hotel; able to handle a multi-national team; Strong in HACCP procedures and application; exposure to outlet opening; exposure to a wide variety of outlets. The position required high organization skills; high motivation; focus on training and developing staff members; good administration skills.

What we offer

IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better. We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone. We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.
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