Assistant Night Manager (Part Time) Crowne Plaza Perth
Hotel Brand: Crowne Plaza
Location: Australia, Western Australia, Perth WA
Job number: EMEAA21387
About UsThere’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travelers want a hotel (and a hotel team) that understands and supports them, helping at every turn. Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River and just minutes from the Perth CBD, Crowne Plaza Perth is in the ultimate location.
Your day to dayAs Assistant Night Manager, this is a key role in our hotel as you will oversee hotel operations during nights. This is a Part Time role for an average of 3 shifts per week during the hours of 11 pm – 7 am with fairly set days. The principal responsibility is the safety and security of guests and colleagues and ensuring the accurate and timely completion of the night audit function. You’ll not only be the key person that guests rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also be in tune with your team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment.
What we need from you• Minimum 2 years’ experience in a Guest Services/Front Office/Night Audit/Finance related position with supervisory experience, preferably within a hotel/hospitality environment • Qualifications in Hotel Management and/or in Business Administration related field preferred • Computer savvy and particularly versed in Microsoft Excel • Excellent communication skills, bilingual or multilingual language skills are advantageous • A passionate team player, ability to work in a fast-paced environment and prioritise workloads • Ability to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning culture • Ability to manage complex relationships along with demonstrated ability to interact with guests, staff, and third parties that reflects highly on the Hotel, the brand and IHG • Current full drivers’ licence essential • Current First Aid / RSA preferable
What we offerWe’ll reward all you hard work with a great salary and benefits – including outstanding professional and career development, along with discount accommodation and food & beverage worldwide. Join us and you will become part of the IHG family – and like all families, all our individual team members share some winning characteristics. As a team we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.http://careers.ihg.com to find out more about us.