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Lovedale Cafe Team Leader - Crowne Plaza Hunter Valley

Hotel Brand: Crowne Plaza
Location: Australia, New South Wales, Lovedale

Job number: EMEAA27150

About Us

The Lovedale Cafe, the Hunter Valley's standalone Cafe operated by and in conjunction with the Crowne Plaza Hunter Valley. Located amidst the Hunter Valley Visitor's Information Centre on Wine Country Drive and a short distance across the fairways to the resort. We are currently seeking a full-time Cafe Team Leader to join our team.

Your day to day

Working in a fast paced environment, overseeing the day to day operation of the 'cabinet' style cafe which operates daily from 7.30am - 3.30pm. Fresh food prepared daily by hotel chefs. The ideal candidate will manage a small team of Food & Beverage Attendants and you will report into the Hotel Services Manager. You'll be responsible for the preparation of the Cafe for service periods, i.e. be familiar with opening/ set- up procedures and be responsible for clearing, resetting and cleaning of Cafe after service periods, i.e. be familiar with closing procedures including cashiering. Local knowledge of the area is a must as you will be required to help field enquiries for the resort and hotel rooms which will be sold via the Cafe.

What we need from you

You'll be a motivated, outgoing and genuine person who loves to interact with a variety of people and working as part of a team. You'll hold a current Responsible Service of Alcohol, have exceptional Barista skills, be able to work across a 7 day rotating roster and have a passion for exceeding customer expectations. Ideally you'll have at least one year experience in a similar or customer service role in a hotel environment, have the ability to communicate at all levels and have a real passion for ensuring our customers have the best experience.

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. Your career journey will be supported through our life long development program. Enjoy the perks such as a 'free' duty meal whilst on shift, onsite carparking, free rounds of golf at Crowne Plaza Hunter Valley, IHG hotel& food and beverage room discounts for all colleagues. We are proud to be IHG and we know you will be too! Visit to find out more about us.
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