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IT Supervisor

Hotel Brand: Crowne Plaza
Location: Philippines, National Capital Region (Manila), Quezon City

Job number: EMEAA34168

About Us

Nestling in the heart of Ortigas Business District, Holiday Inn Manila Galleria is an ideal leisure destination for travelers seeking to experience the energetic life in Metro Manila. Identified as a hospitality landmark within Pasig, Mandaluyong, Makati, and Quezon City, it features spacious and well-appointed guestrooms and suites, an all-day dining restaurant, and a vibrant bar that features live bands and DJs, a kids' activity area, and various intimate meeting spaces. Being a part of the Manila Galleria Complex, the hotel features 548 rooms & suites in which belong to both Holiday Inn and Crowne Plaza Manila Galleria. This complex features the best venue for Meetings, Incentives, Conventions, and Exhibitions (MICE) in the Ortigas Business District, with an approximate total of 34,000 sqm in size, ideal for small to large-scale gatherings of up to 1,500 guests in its grand pillarless ballroom.

Your day to day

• As the primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently • Keep up to date with all approved systems and technology including • Ensure all hotel policies and information security comply with standards • Investigate and report software problems to the vendor, or to the Support Centre • Identifying colleagues to train the user on systems • Coordinate purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards • Provide a written monthly progress report to the GM. Director of Finance and Business Support, and Area IT Leader • Establish documents, test, and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable • Ensure viable solutions are adapted and used for hotel disaster recovery plans and business continuity

What we need from you

As IT Supervisor you’ll ensure our computers are installed properly, working efficiently and that system security measures are in place. You’ll also install new systems to improve hotel efficiency, always follow standards and guidelines, and make sure your teams have the tools and resources they need to work well.

What we offer

We offer great benefits and opportunities for your future career progression! Join us now!

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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