IHG Academy Internship Guest Service Agent
Hotel Brand: Crowne Plaza
Location: Serbia, Beograd
Hotel: Crowne Plaza - Belgrade (BEGCP)
Job number: EMEAAGA00036
Are you looking to gain experience in an industry that will give you a range of transferable skills? In an industry where you can have a positive impact on the local community? Have you ever wondered what life is like working in a hotel?
If so, this is a great opportunity for an enthusiastic individual to gain some work experience in our CROWNE PLAZA BELGRADE for a 1 YEAR EXPERIENCE, to see True Hospitality at its finest.
IHG is one of the fastest growing hotel companies in the world with nearly 5, 500 hotels globally and with over 350,000 colleagues. Our diverse portfolio of differentiated brands are well known and loved by millions of consumers around the world.
Crowne Plaza Belgrade is one of the world’s fastest growing upscale hotel brands but also a team of positive professionals who always think and act one step ahead. It is ideally located in the central business district of New Belgrade.
You will be gaining experience in an innovative, international company, that keeps people at the heart of what it does. Diversity and inclusion is important to IHG and celebrating difference is in our DNA. Our people describe their colleagues as being like family and our senior leaders are invested in the growth and development of our future talent.
Your day to day
IHG Academy is our work experience programme, that provides skills, development and employment opportunities to thousands of people, every year, from all walks of life. IHG Academy helps people to gain some of the fundamental skills and experience of working in a leading hospitality company.
The development and learning of our future generation of hoteliers is very important to us. Your needs are at the forefront of what we do, so we set out a structured, multi-layered approach to learning, which includes gaining exposure into key departments within the hotel and working on your personal development.
We know that at this stage, you’re probably still learning about the type of work that interests you, and you may not know whether working in hotels is what you’d like to do. That is why we’ve developed our IHG Academy Work Experience Programme the way that we have, which is to give you a great overview of what life is like working in hotels – to show you how you can have a diverse and fulfilling career in hospitality.
What we need from you
The work experience placement is for 1 YEAR, and it’s a great opportunity to observe, and shadow some of the key functions and departments within the hotel, as well as learning more about Intercontinental Hotels Group (IHG).
At IHG, we have a 3600 approach to learning – helping you to gain essential life-skills during this experience which will benefit you throughout your career, such as team-work and problem-solving.
You will learn professional skills including a “life-like” interview, time-management and working alongside some of our leaders to understand how different departments in a hotel function. We will also assist you in developing your ‘personal skills’ such as communication, working within a team and problem-solving.
We have a range of departments within our hotels that you can gain experience in, including “front of house” roles which look after our guests in our True Hospitality style such as reception or a restaurant outlet; to our “back-office” roles such as HR or Finance which are all imperative to the successful running of the hotel.
What we offer
Eligibility to work in SERBIA
Fluent in Serbian and English languages
EACH CANDIDATE MUST OWN SERBIAN RESIDENCE AND WORK PERMIT.
An enthusiastic and curious individual who is keen to learn more about the world of hotels.
Strong desire to learn and develop, and confident to ask questions.
Team-orientated personality, who works well with others.