Human Resources Manager (InterContinental Al Khobar) - Saudi National Only
Hotel Brand: InterContinental Hotels
Location: Saudi Arabia, Eastern, Al Khobar
Job number: EMEAA21102
About UsAs the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Your day to dayAs HR Manager, you’ll drive HR and initiatives such as hiring, benefits, employee relations and training programmes, to ensure compliance for hotel team members. You’ll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life. • Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey. • Educate and train managers on HR disciplines to foster productivity and enhance performance. • Oversee maintenance of accurate and up-to-date personnel files and records for all employees. • Ensure hotel or company hiring standards and applicable laws and regulations are followed. • Knowledge of Local Labour and Employment Regulations. • Build great relations with outside contacts Responsible business. • Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community. • Ensure compliance with relevant employment laws, policies and procedures • Conduct annual HR compliance/standards self-audit. • Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes. Escalate serious issues. • Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues. • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done Guest experience. • Develop creative ways to inspire and motivate team members to provide guests with a unique experience. • Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction. • Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience. • Help create the Human Resources department budget and control expenses • Monitor staffing to manage costs and payroll control.
What we need from youBachelors degree or Diploma in Human Resources or Business Administration. Experience 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. • Must speak fluent Arabic and English. • Former experience in hospitality So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
What we offerWe’ll reward all your hard work with a great salary and benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve So whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself.