Houseperson-IHG Army Hotels-Holiday Inn Express- Fort Leavenworth, KS
Hotel Brand: IHG Army Hotels
Location: United States, Kansas, Ft. Leavenworth
Hotel: IHG Army Hotels - Fort Leavenworth (MFVWA)
Job number: R184986
At IHG Army Hotels-Holiday Inn Express- Fort Leavenworth,KS we’re all about travel that’s simple AND smart.
That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep.We’re focused on getting our guests more than ready. So we’re always ready. Are you?.
Your day to day
Right now, we’re looking for a Full Time House Person – to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day – creating a haven for them to escape and relax in or get a bit of last minute work done. We’ll need a little flexibility with your time so we can serve our guests the best we can.
Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
DUTIES AND RESPONSIBLITIES:
Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants. Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry. Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas. Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner. Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors. Report to supervisor needed repairs or unsafe conditions. Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Promote teamwork and quality service through daily communication and coordination with other departments. May collect newspaper and other items for recycling. May regularly assist with deep cleaning projects. May assist with other duties as assigned. Will have to work outside in different weather elements.
What we need from you
Qualifications and Requirements:
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds Frequently standing up and moving about the facility Frequently handling objects and equipment to maintain the facility Frequently bending, stooping, and kneeling, walking up and down stairs
May be required to drive in the performance of duties Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often when reading assignments and completing checklists. May be required to work nights, weekends, and/or holidays.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Great Pay: $12.42 Hourly
Benefits: Medical, Dental, Vision
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.