Houseperson - SEASW

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.   

Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants.

Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.

Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.

Respond to guests’ requests such as delivery of housekeeping supplies (e.g., linens, cots, etc.) in a timely and efficient manner.

Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.

Report to supervisor needed repairs or unsafe conditions.

Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.

Promote teamwork and quality service through daily communication and coordination with other departments.

May collect newspaper and other items for recycling. 

May regularly assist with deep cleaning projects.

May assist with other duties as assigned.

What We Need from You –

Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred. 

Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds

Frequently standing up and moving about the facility

Frequently handling objects and equipment to maintain the facility

Frequently bending, stooping, and kneeling, 

May be required to drive in the performance of duties

Communication skills are utilized a significant amount of time when interacting with guests and employees. 

Reading and writing abilities are utilized often when reading assignments and completing checklists.

May be required to work nights, weekends, and/or holidays.

What we Offer ─

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA. This range may be modified in the future. The hourly range for this role is $16.45 to $28.46.

We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.