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Housekeeping Coordinator - InterContinental Abu Dhabi

Hotel Brand: InterContinental Hotels
Location: United Arab Emirates, Abu Dhabi, Abu Dhabi

Job number: EMEAA26630

About Us

At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden. You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms.

Your day to day

As a Housekeeping Coordinator, your day to day will involve;

  • Managing ingoing and outgoing communication within the department across multiple channels from phone to radio systems and devices.
  • Managing daily room allocations and assignments.
  • Preparing and analysing daily operational reports such as amenity reports and colleague uniform usage.
  • Managing and maintaining lost property and the Resorts property management system.
  • Monitor and update manning daily to ensure appropriate coverage for occupancy levels ensuring departmental management are updated and aware of changes required.
  • Support learning and development activities for the team.
  • Supporting the leadership team with guest problem resolution and journey enhancement opportunities.

What we need from you

Ideally, you will have 1-2 years of previous experience a Housekeeping Coordinator or similar and be passionate about ensuring a seamless guest experience and supporting a team.  A problem solver with the capability to turn issues into opportunities, your experience within housekeeping in a resort, hotel or commercial setting will be a must, your exposure to wider hotel and resort operations in addition will be advantageous. With strong communication skills and the ability to think outside the box, you’re also comfortable with numbers, data and utilising technology and varying computer programs and devices.

What we offer

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online". At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies. We are an equal opportunities employer.

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