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Hotel Operations Manager (Full Time ) - Crowne Plaza Perth

Hotel Brand: Crowne Plaza
Location: Australia, Western Australia, Perth WA

Hotel: Crowne Plaza - Perth (PURTR)

Job number: EMEAA20765

About Us

There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travelers want a hotel (and a hotel team) that understands and supports them, helping at every turn. Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city’s iconic Swan River and just minutes from the Perth CBD, Crowne Plaza Perth is in the ultimate location.

Your day to day

As Hotel Operations Manager you will work closely with the General Manager to lead the day to day hotel services. Our hotel has a mixture of leisure guests as well as corporate travelers and sporting teams so this role will lend itself to someone with experience and passion for operations. This position requires proven capability in creating a positive and productive work environment. Your strength will be your ability to build, motivate, and lead an effective team that delivers results and is highly engaged. You will be overseeing all areas of operation including F&B and Front Office. This role is a fantastic opportunity for someone in a leadership role with future GM aspirations.

What we need from you

Three years of hospitality leadership experience with a strong background in F&B • Understanding of Hotel systems • Great communication skills (written and verbal), passion for delivering results and developing people and self • Ability to build and maintain strong relationships along with demonstrated ability to interact with guests, staff, and third parties (including contractors) that reflects highly on the Hotel, the brand and IHG • Valid Certifications including Responsible Service of Alcohol and First Aid certifications are required • Flexibility – early, late, weekend, night and holiday shifts are all part of the job

What we offer

We’ll reward all you hard work with a great salary and benefits – including outstanding professional and career development, along with discount accommodation and food & beverage worldwide. Join us and you will become part of the IHG family – and like all families, all our individual team members share some winning characteristics. As a team we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www. to find out more about us.

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