Hotel Indigo - General Manager - San Diego
Location: United States, California, San Diego
Hotel: Indigo - San Diego-Gaslamp Quarter (SANIS)
Job number: R208347
A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.
And just like our hotels, no two colleagues are the same. So we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.
Your day to day
As General Manager you’ll provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community.
What we need from you
Ability to network in community, sales driven and hand on operations approach. A trainer and a motivator, to help the team excel in their roles. Proven track record in driving elevated performance throughout every aspect of the business.
- Ability to work independently, prioritize work and ask for clarification when needed.
Strong work ethic.
Ability to coordinate day-to-day operations and oversee/direct the sales, revenue, administrative duties required to operate the Hotel to maximize revenues and ensure profitability
Proven records of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day week operation.
Successful management experience of at least three 6+ years in Hotel Operations and Hotel Sales, include at prior General Manager midscale experience preferred.
Experience/knowledge in Housekeeping, Rooms, F&B with ability to develop plans to organize and implement departmental operating procedures, training plans, daily opening and closing checklists, guest experience initiatives and daily communications/handovers
Excellent oral and written communication skills
Manage Owner relationships, reporting and coordinate the functions of the Hotel in a multi-use retail, residential and Hotel building
- Demonstrated effective management style based on prior work experiences to include:
Hire and train new employees for all positions.
Strong leadership skills
Bachelor’s degree / higher education qualification / equivalent in Hotel Administration or Business Administration, plus five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.