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Concierge (Casual) - voco Kirkton Park Hunter Valley

Hotel Brand: voco
Location: Australia, New South Wales, Pokolbin

Hotel: Voco™ - Kirkton Park Hotel Hunter Valley

Job number: EMEAA32366


About Us

voco Kirkton Park Hunter Valley is located in the heart of the Hunter Valley, just over two hours north of Sydney. It offers premier boutique style accommodation, with a scenic rose garden, breathtaking vineyard views and great leisure facilities.

If you're someone who has a passion for making connections, is an opportunist problem solver and enjoys variety in their role, a voco Host is perfect for you!

 




Your day to day

At voco™ everyone’s a host, but this role is devoted to creating relaxing, memorable experiences from check-in to check-out. You will be driven by creating a guest experience that is memorable and unique.

A voco Host is empowered to take initiative, to deliver a wide range of services that guide guests through their entire stay. Whether you’re opening a car door, to opening the front door, delivering luggage to a room, supporting operational needs, addressing guest requests, or sharing the highlights of the local area. A voco Host makes transactions feel like part of the experience.

 




What we need from you

  • Experience in a customer service role
  • Fun, dynamic, and friendly personality
  • Solutions focused - ability to to turn issues into opportunities so every guest leaves with great memories
  • Excellent communication, listening, and motivational skills
  • Self-motivated, able to work independently and as part of a team



What we offer

  • Become part of the global IHG family – opening a door to endless career opportunities, click here to find out more about us
  • Uniform provided
  • Free meal on shift
  • Onsite car parking
  • voco Kirkton Park Food & Beverage Discounts
  • IHG Hotel Room discounts for all colleagues
  • Training & development – we’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role
  • As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives
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