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厦门集美海景皇冠假日酒店-Health Club Attendant 健身中心服务员

Hotel Brand: Crowne Plaza
Location: Mainland China, Fujian, Xiamen

Hotel: Crowne Plaza Xiamen Jimei Seaview

Job number: HOTEL47760

About Us

• Provide prompt, efficient and courteous services to guests, members and visitors • 向客人、会员和来访者提供及时、高效和礼貌的服务。 • Maintain Health Club facilities according to set standards of order and cleanliness • 按照既定次序和清洁标准来维护健身俱乐部设施。 • Report repairs and maintenance problems to supervisor • 向主管汇报维修和保养问题。 • Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information • 熟悉酒店的设施、活动、设备、服务和其它相关情况,以便向客人提供准确信息。 • Be knowledgeable about all hotel facilities in order to promote and sell them to guests • 熟知酒店所有设施,以便向客人进行推销。 • Ensure guests amenities, towels, linen and other guests needs have ample supply • 确保充分供应客人的用品、毛巾、布草等。 • Follow hotel procedures in relation to pool towel issue and retrieval • 遵守酒店关于泳池毛巾的发放和回收的工作程序。 • Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service • 与关联部门,如洗衣房、客房部和工程部进行沟通,以向客人提供上乘服务。 • Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders • 为客人、会员和已登记的儿童开展活动与服务,对其做相关说明并提醒其注意安全。 • Abide by rules and regulations and policies and procedures of hotel • 遵守酒店的各项规章制度、政策和工作程序。 • Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained • 对游泳池进行定期视察,以确保其达到清洁标准。 • Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure • 就游泳池、Spa和体育馆的使用向客人和来访者正确收费,并按照工作程序将费用计入房间帐单。 • Attend scheduled training • 参加排定的培训活动。 • Participate actively in employee activities • 积极参加员工活动。 • Adhere to specified hygiene and personal appearance standards • 遵守规定的卫生和个人仪容标准。 • Participate in activities concerning protection of environment • 参加与环保相关的活动 。 • Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use • 确保只允许符合资格的人员使用相关设施,如住店客人、会员和交付入场费的客人。

Your day to day

Required Skills – 技能要求 • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。 • Able to read and write English • 能够读写英语 Qualifications – 学历 • High School or Vocational Certificate or equivalent • 高中学历或专业证书 Experience – 经历 • 1 year related experience, or an equivalent combination of education and experience. • 1年相关工作经历,或与此相当的教育和相关工作经验结合的背景。

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