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HSKP Coordinator 客房部协调员

Hotel Brand: InterContinental Hotels
Location: Mainland China, Hainan, Sanya

Hotel: SYXHA - InterContinental Sanya Resort

Job number: HOTEL48465

About Us

您认为自己是优秀的客房协调员吗? 您的激情是什么?无论您的爱好是网球、购物或是卡拉OK,在洲际酒店集团,我们都对您非常欢迎。洲际酒店集团希望招募到那些把同样的关注和激情如同付诸于他们的爱好那样投入到工作中的人——那些用心对待客人每件事情的员工。目前我们在招募更多这样的员工加入我们充满动力与活力的团队。 • Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction 确保 接听和转达所有与部门相关的信息,以保持既定标准并取得客户的满意。 • Receives, records, and distributes various reports 接收 、记录并分发各种报告 • Responsible for entering accurate room status into computer daily and investigate discrepancies 负责每天将客房情况准确的输入电脑并调查各种异常情况 • Maintains and update administrative data 保持和更新管理数据 • Report guest complaints to Executive Housekeeper or delegate immediately 及时向行政管家或其代理人汇报客人的投诉情况

Your day to day

• 1 year housekeeping / administrative experience, or an equivalent combination of education and experience. 拥有1年客房或行政助理工作经验,或与此相当的教育和相关工作经验结合的背景

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