Guest Services Officer, Holiday Inn Singapore Atrium
Job number: 101749
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.
Join us as a Guest Services Officer in Holiday Inn Singapore Atrium. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we are looking for someone who can,
Your day to day:
- Manage the daily activities at the Executive Club Lounge operation and support the activities relevant to the Front Desk and Bell Services.
- Assist with guests' inquiries and providing F&B services such as setting up and clearing tables, drink services at the Executive Club Lounge.
- Conduct daily food & beverage inventory after the Executive Club Lounge operating hours.
- Ensure smooth operation at Executive Lounge such as prepare buffet set-up for breakfast and evening cocktail.
- Maintain cleanliness of the club lounge and pantry area.
- Adhere to the safe working policy, procedures and practices.
What we need from you
- High school education with 1 year relevant experience in guest/customer services/food & beverage field.
- Communication skills are utilised a significant amount of time when interacting with others.
- Demonstrated ability to interact with customers, employees and third parties that reflect highly on the hotel, the brand and the Company.
What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to Belong. Find out more by clicking Apply Now.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.