Guest Services Agent 宾客服务接待员
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Sichuan
Hotel: Chengdu West (CTUCP), No.1 Xixin Avenue, High-Technology West Zone
Job number: 107478
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
Maintains cashier float and ensures accurate daily report of all money received
Cashes hotel guest’s personal and travelers checks and assists with currency exchange
When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
1 year experience in guest / customer service, or an equivalent combination of education and experience.
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