Guest Service Center Agent - InterContinental Doha
Hotel Brand: InterContinental Hotels
Location: Qatar, Ad Dawhah, Doha
Hotel: InterContinental - Doha (DOHHA)
Job number: EMEAA21241
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.
Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
Your day to day
As a Guest Service Center Agent, you will be responsible in handling all external and internal phone calls with importance to provide professional and customer focused response creating great guest services
What we need from you
Ideally, you'll have some or all of the following competencies and experience we're looking for:
- Minimum one year of experience as a Guest Service Center Agent / Telephone Operator or similar role in a luxury hotel and/or resort
- Very good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to work well with a diverse team
- Ability to multitask
- Flexibility in shifts
What we offer
We’ll reward all your hard work with competitive salary and benefits.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.