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Guest Service Agent (Part Time) - Crowne Plaza Adelaide

Hotel Brand: Crowne Plaza
Location: Australia, South Australia, Adelaide

Hotel: Crowne Plaza - Adelaide (ADLAD)

Job number: EMEAA34499

About Us

Located in the city's vibrant East and home to 329 guest rooms including 20 suites. The hotel boasts unparalleled views with Adelaide's highest restaurant, Koomo and poolside bar & cocktail lounge Luna 10. With a dedicated conference floor and innovative Plaza workspace our hotel is always buzzing with leisure and corporate guests. At Crowne Plaza Hotels & Resorts our goal is to make business travel work. At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too!

Your day to day

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You’ll create the warm atmosphere that brings our guests back to our hotel time and time again. Our Guest Service Agents are focused on creating outstanding guest experiences for our guests every step of the way - from arrival, to assisting with their day to day needs through to departure. As a team we all work closely, so we are looking for multi-skilled super stars that can check-in a guest, park their car and make them a coffee.

What we need from you

Whilst our successful candidate will be well versed in a hotel Front Office operation - we are also looking for someone who has a combination of Front Office and Food & Beverage experience, a positive attitude and aspirations to grow. You will need have excellent communication and problem-solving skills to turn potential issues into opportunities. You must be flexible working on a 24/7 rotating roster –mornings, late shifts, weekend and public holiday shifts are all part of the job. You must have a Responsible Service of Alcohol Certification for South Australia, Australian Drivers License and full Australian Working Rights.

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too. Visit to find out more about us.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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