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Guest Service Agent - Intercontinental Melbourne The Rialto

Hotel Brand:
Location: australia

Hotel: InterContinental - Melbourne (MELHA)

Job number: EMEAA27228


About Us

The InterContinental brand looks for charming, confident, sophisticated and internationally-minded people who know what it takes to exceed guest expectations. InterContinental Melbourne the Rialto is located on legendary Collins Street in the heart of Melbourne's Central Business District. This heritage and stylish property is one of the city's leading world-class hotels. Steps away is the vibrant Southbank, the Yarra River, the ever changing Docklands, leading tourist attractions, exclusive shops and boutiques and some of the best restaurants the city has to offer.


Your day to day

Our energetic Front Office team is looking for a friendly and professional Full Time Guest Service Agent to join our team. By bringing your passion to work every day, we'll empower you to work as part of a team to anticipate our guests' needs and deliver a memorable service experience at front office. You’ll be responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.


What we need from you

Ideally you'll have previous hotel experience in a front office environment and a real passion for delivering great customer service. You're known for your dynamic personality and superior communication skills. You have the flexibility to work various shifts including evenings and weekends. Your Opera knowledge and experience is a plus!


What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
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