General Manager - Holiday Inn Bourke Street & Indigo Little Collins
Hotel Brand: Holiday Inn
Location: Australia, Victoria, Melbourne
Hotel: Melbourne Bourke Street Mall (MELBS), 309-325 Bourke Street, 3000
Job number: 116076
IHG® Hotels & Resorts is one of the world’s leading hotel companies, with around 325,000 colleagues working across more than 100 countries to deliver True Hospitality for Good.
You'll know our hotel brands. They are some of the best known and most popular in the world – Regent Hotels & Resorts, InterContinental Hotels & Resorts, Six Senses, voco, Vignette Collection, Holiday Inn, Holiday Inn Express, Crowne Plaza Hotels & Resorts, Hotel Indigo as well as Kimpton Hotels.
All of these brands work together towards our goals of creating True Hospitality for Good. This is a mission that's seen us go from strength to strength with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.
With spectacular growth in our region - which includes a newly revamped rewards program and new brands in market - and an even bigger ambition, there couldn’t be a better time to join the IHG family.
We currently have an amazing pre opening General Manager position available in Melbourne. Holiday Inn Bourke Street & Indigo Little Collins will be opening in Melbourne in quarter 2 of 2025. This unique dual brand hotel will be in the heart of Melbourne on Bourke Street Mall. This is a complex hotel and will have a total of 453 rooms split across the 2 hotels and be supported by an amazing restaurant and bar in each of the hotels.
We are looking for a General Manager that will be able to embrace our Holiday Inn Brand attributes such as priding themselves on delivering affordable, enjoyable experiences where guests are always welcome. As well as our Indigo brand attributes which include serving the curious – people who are inspired by new places, new people and new ideas.
Initially, this role will be pre opening General Manager and you will work with owners and IHG’s new hotels team to open the hotel on time and in accordance with our brand and guidelines. After opening the role will transition into managing day-to-day operations of this full-service hotel by leading, empowering and building on the strengths of the management team to ensure all functions are operating effectively so guests are offered a premium product and a reliable, consistent experience. You will establish clear performance goals for employees, provide regular feedback and facilitate the development of high-potential individuals to build a strong talent pipeline.
Acting as a Brand Ambassador, you will place the brand at the centre of all communications, marketing initiatives and actions. You will use both the Holiday Inn and Indigo brand promise and guiding principles, market knowledge and social media, and work with the Sales and Marketing team to provide a clear strategy while challenging them to think of ways to beat the competition. You will also balance short-term actions and decision with the longer-term impact on the business to drive revenue, future profitability and deliver maximum return on investment for your owner’s equity.
The ideal candidate will have a proven track record as a General Manager working in large complex hotels with strong commercial and operational experience. Previous pre opening experience will be highly regarded. Strength in building relationships with diverse groups as well as exceptional stakeholder management skills will be paramount in the success of this role. A Bachelor’s degree or equivalent in Hotel Administration or Business Administration will also be beneficial.
You must currently meet the legal requirements to live and work in Australia.
The ideal candidate will have a proven track record as a General Manager in from an international full-service hotel brand hotel. Experience working within the Melbourne and Australian market will be highly regarded. A Bachelor’s degree or equivalent in Hotel Administration or Business Administration will be highly desirable.
In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
So, whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity. Find out more by going to careers.ihg.com!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.