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General Manager - Crowne Plaza Berlin

Hotel Brand: InterContinental
Location: Germany, Berlin

Hotel: Berlin (BERHA), Budapester Strasse 2, 10787

Job number: 102861

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries to deliver true hospitality for good. Our diverse portfolio of differentiated brands is well known and loved by millions of consumers around the world.

We genuinely care for our entire IHG Hotels & Resorts family. All our colleagues are valued, and their wellbeing matters to us. We provide the support our colleagues need to succeed and recognise them for their hard work. Our diverse global community values different perspectives and cultures.

We’re on the lookout for true leaders. We need a new General Manager to take the top job at the Crowne Plaza Berlin and make it their own. You will take ownership of the day-to-day hotel direction, maximising financial returns, driving people development, and empowering our team to create memorable guest experiences every step along the way.

The hotel is perfectly located in the heart of Berlin, 1.4 km from the shops and corporate offices and opposite the Tempodrom event venue. It’s an easy stroll to many attractions including Tiergarten park, the Brandenburg Gate and Museum Island. The hotel offers 256 rooms as well as a dining area, bar, conference facilities with 8 flexible meeting rooms, large-scale reception facilities for up to 250 guests, a 24-hour fitness centre, and a spa. One of the highlights of the hotel is the award winning Layla Restaurant which serves Mediterranean and Middle Eastern cuisine by Meir Adoni.


A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Developing programmes and initiatives to increase team engagement and achieve against performance and development goals
  • Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations
  • Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers, and local communities
  • Leading annual capital, cash flow and sales and marketing plans to accurately forecast budgets  
  • Driving revenues, future profitability, and maximum return on investment


What we need from you

  • Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration 
  • 5 to 10 years’ prior hotel management experience, or equivalent combination of education and experience 
  • Sales & Marketing and Revenue Management experience essential
  • Languages: German & English


What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life, including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.


Closing date for applications is 03 February 2023





Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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