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General Manager - ANA Crowne Plaza Chitose

Hotel Brand:
Location: Japan, Hokkaido, Chitose-shi

Hotel: Crowne Plaza - Chitose (CTSJA)

Job number: R200057

About Us

As you know….

At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.

At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Join us as a General Manager at ANA Crowne Plaza Chitose. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role we’re looking for someone who’s an inspiring leader that places the brand at the heart of all decisions while delivering superior return on investment for the owner.


クラウンプラザ® ホテルズ&リゾーツの目標はビジネス旅行を成功させることです。今こそ貴方の出番です。クラウンプラザホテルズ&リゾーツブランドの一員になるということは単なる肩書だけではありません。



Your day to day

As the General Manager, you will work with the owner as a partner and manage day-to-day operations of this upscale full-service hotel by leading, empowering and building on the strengths of the management team to ensure all functions are operating effectively so guests are offered a premium product and a reliable, consistent experience. You will establish clear performance goals for employees, provide regular feedback and facilitate the development of high-potential individuals to build a strong talent pipeline.

Acting as a Brand Ambassador, you will place the brand at the centre of all communications, marketing initiatives and actions. You will use the Crowne Plaza brand promise and guiding principles, market knowledge and social media, and work with the Sales and Marketing team to provide a clear strategy while challenging them to think of ways to beat the competition. You will also balance short-term actions and decision with the longer-term impact on the business to drive revenue, future profitability and deliver maximum return on investment for your owner’s equity.



What we need from you

The ideal candidate will have a proven track record as a General Manager in an upscale brand hotel with a Bachelor’s degree or equivalent in Hotel Administration or Business Administration. Previous hotel opening experience would be a benefit.  To be successful in the role our General Managers must be fluent in both written and oral English and Japanese. Candidates that are familiar with Hokkaido and is businesses as well as a sales & marketing background will be highly regarded. 


What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to!

非常に大きな責務を遂行する対価として、高水準の給与と福利厚生が提供されます - さらに、キャリアは人それぞれ異なるため、幸先のよいスタートを切り、業務に従事し、自身を成長させるために、個人に合わせた必要なサポートをすべて提供します。


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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