Front Office Trainee - Kimpton Vividora Barcelona

What’s the internship?

As Front Office intern, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador.

You’ll be supervised by the Front Office team.

Your day-to-day

• Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests.
• Check guests in, issue room keys, provide information on hotel services and room location
• Ensure required identification is taken from guests at check-in in line with local legislative requirements
• Answer phones in a prompt and courteous manner.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

What to expect from us

• 400€ gross/month

• Training programmes and access to IHG’s training tool

• Meals included on shift

• Cool environment and lots of fun!