Front Desk Agent Full Time - Hotel Indigo San Diego
Hotel Brand: Hotel Indigo
Location: United States, California, San Diego
Hotel: Indigo - San Diego-Gaslamp Quarter (SANIS)
Job number: R189126
About UsDo you see yourself as a Front Desk Agent? What's your passion? Whether you're into travel, design or the latest in culinary adventure, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care, creativity and passion to their work, their craft, as they do their personal pursuits - people who will put our guest experience at the heart of everything they do. And we're looking for more people like this to join our savvy team of hotel professionals. Get to Know San Diego's Gaslamp Quarter Hotel People come to San Diego for all sorts of reasons, but while they're here, it's our job to make them love every minute of their stay. The Gaslamp Quarter offers plenty to see and do, from quirky shops and eateries to exciting nightlife. You need not venture far to see the best — in fact, at our popular Level 9 Rooftop Bar, people enjoy cocktails and conversation while overlooking the San Diego skyline. The Pet Friendliest Accommodations in San Diego Whether your companion is a pampered pooch or a stick-fetching sidekick, we are ready to welcome you both to the Gaslamp Quarter! Our town is renowned for its pet-friendly atmosphere ever since the early beginnings with adored town mascot, Bum the Dog. Opened July 13, 2009, Hotel Indigo San Diego Gaslamp showcases many of the historic stories behind our neighborhood. From pet-friendly hospitality inspired by Bum the Dog, to our contemporary refreshed style to reflect New Town architecture and vibes. Each of the 210 rooms reflects our neighborhood story.
Your day to dayThis position will check-in/check-out hotel guests in a timely and professional manner. You will accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. You will also answer phones in a prompt and courteous manner and welcome guests in a friendly manner. Register guests, issue room keys, provide information on hotel services and room location. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
What we need from youRequirements include holding a High School diploma or equivalent, plus at least one year front desk/guest service experience. Some college is preferred. You may be required to work nights, weekends, and/or holidays.
What we offerIn return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.