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Franchise Hotel - Guest Service Representative

Hotel Brand: Candlewood Suites
Location: United States, Arkansas, Conway

Hotel: Candlewood Suites - Conway - (CNWCW)

Job number: FRCNWCW704

This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.


About Us

At Candlewood Suites®, taking it easy has never been easier. We’re always here to make sure guests have whatever they need, whenever they need it. A spacious suite to call their own with all the facilities they need to make them feel at home, we’re all about easy comforts on the road.

Our locations across the Americas are always growing. And we aim to hire colleagues whose charismatic and good natured personalities really shine through to help guests keep their routine and feel at ease while they’re on the road.  

Your day to day

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.


What we need from you

We’ll reward all your hard work with a great salary and benefits – including a uniform, discounted room rates, 1 week paid vacation after one year (full time employees only) and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

What we offer

  • Current resume
  • High school diploma or GED.
  • 2+ years of customer service experience.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication.
  • Good time management and organizational skills.
  • Conflict resolution experience.
  • Patience and good listening skills.
  • Opera experience is a plus
  • Bilingual candidates will get preferred consideration

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