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Franchise Hotel - General Manager

Hotel Brand: Holiday Inn Express & Suites
Location: United States, Pennsylvania, Lititz

Hotel: Holiday Inn Express & Suites - Lancaster-Lititz - (LNSPA)

Job number: FRLNSPA1468

This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.


About Us

The Sunset Hotel Group is an independent hotel company located in Maryland that operates 10 full and limited service franchise hotels in the Maryland, Delaware, Pennsylvania and Virginia region. We love to promote associates from within our organization, but are currently looking for talented, hardworking individuals to join our company and grow along with us. 

If you are looking to advance in your professional career through hard work and proven results, please send us your resume today for immediate consideration. 

Your day to day

As the hotel General Manager your day to day responsibilities will include, but not limited to the following:

  • Oversee the operations of the hotel, as per the Organizational chart.
  • Hold regular briefings and meetings with all department heads.
  • Ensure all compliance to hotel operating controls, SOP's, policies, procedures and service standards.
  • Lead all key property issues capital projects, customer service and refurbishment.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotel and management.
  • Deliver hotel's budget goals and set other short and long term strategic goals for the property.
  • Developing improvement actions , carry out cost savings initiatives.
  • A strong understanding of P&L statements and the ability to react with impactful strategies.
  • Closely monitor the hotel's business reports on a daily basis and make decisions accordingly.
  • Maximize room yield and hotel revenues through innovative sales practices and yield management programs.  
  • Prepare a monthly financial reporting for Corporate and owners.
  • Helping with the procurement of operating supplies and equipment, and contracting with third party vendors for essential equipment and services.
  • Act as the final decision maker on hiring of key staff.
  • Coordination with department heads for the execution of all activities and functions.
  • Overseeing all departments and working closely with department heads on a daily basis.
  • Manage and develop all Sunset Hotel Associates to ensure guest satisfaction.


What we need from you

The Sunset Hotel Group is currently seeking an experienced and energetic General Manager for its 90 room Holiday Inn & Suites located in Lititz, Pennsylvania. We will also consider an exceptional Assistant General manager with a proven job history and track record, that is looking to make that next step in their career to a General manager position.

This individual must have the ability to be an outstanding leader, to take the property to the next level and can provide exceptional guest service and leadership in the pursuit to achieve 100% guest satisfaction.

Please provide us with a resume and cover letter, along with current references. A background check will be required for all serious candidates for this position.

If you are looking to advance and grow in your career, please send us your resume for immediate consideration.  Look forward to speaking with you soon.



What we offer

We offer a competitive market salary ($52,000 to $65,000) based on the candidates experience for this position. We also offer benefits as outlined in our company handbook that include vacation time, tuition reimbursement, parental leave, etc.

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