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Food & Beverage Supervisor (Full Time) - InterContinental Adelaide

Hotel Brand: InterContinental
Location: Australia, South Australia, Adelaide

Hotel: Adelaide (ADLHA), North Terrace, 5000

Job number: 100335

A little taste of your day-to-day: 
As a Food & Beverage Supervisor, you’ll support the food and beverage operations to ensure quality service and standards whilst delivering a memorable guest experience. 
  • Manage day-to-day staffing requirements, plan and assign work, and run a shift. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
  • Establish and maintain effective working relationships with colleagues, delivering performance review, training performance management and development processes and opportunities
  • Maximise productivity to meet set targets whilst adhering to industrial instrument
  • Oversee rostering, annual leave requests and timesheets
  • Respond to colleague / guest requests promptly in order to deliver a seamless service in conjunction with service staff
  • Maintain and strive to deliver guest satisfaction results within the Food & Beverage Department


What We need from you: 
  • Communication and customer service skills
  • 2+ years’ related experience as a team leader or supervisor is advantageous
  • Drive and enthusiasm – a proven ability to motivate and lead teams
  • Team Player - working across all Departments to deliver Great Hotels Guest Love
  • Attention to detail – creating amazing guest service moments with the team
  • Flexibility - working mornings, evenings, weekends and public holidays are all part of the job


What you can expect from us: 
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  
So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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