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Food and Beverage Service Team Leader 餐饮服务主管

Hotel Brand: InterContinental Hotels
Location: Mainland China, Fujian, Xiamen

Hotel: XMNLR - InterContinental Xiamen

Job number: HOTEL49665

About Us


  • In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

  • 在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。

  • Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up

  • 在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。

  • Supervise cash handling and banking procedures

  • 监督现金的处理和存放程序。

  • Prepare daily banking and cash flow reports

  • 编制每日存款和流动资金报告。

    Establish and instruct staff in cash security procedures

  • 制定并指导员工执行现金安全制度。

  • Deal with irregular payments

  • 处理异常的付款情况。

  • Supervise the maintenance of service equipment

  • 监督服务设备的维护保养。

  • Monitor standards of guest facilities and services

  • 监督客用设施和服务的标准。

  • Control stock and monitor security procedures

  • 控制存货和监督保安成序。

  • Assist with menu and wine list creation

  • 协助菜单和酒水单的设计工作。

  • Supervise functions

  • 监督各项职能。

  • Supervise outlet service

  • 监督餐厅的服务。

  • Works with Superior on manpower planning and management needs

  • 和上级领导一起进行人力规划和管理需求。

  • Works with Superior in the preparation and management of the Department’s budget

  • 和上级领导一起编制和管理部门预算。


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