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Food and Beverage Service Team Leader 餐饮服务主管/宴会主管

Hotel Brand: Crowne Plaza
Location: Mainland China, Guangdong, Shenzhen

Hotel: Crowne Plaza Shenzhen Futian

Job number: HOTEL46178

About Us

Essential Duties and Responsibilities – (Key Activities of the role) 主要职责﹣(职务的主要工作) •Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up 在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。 •Supervise cash handling and banking procedures 监督现金的处理和存放程序。 •Prepare daily banking and cash flow reports 编制每日存款和流动资金报告。 •Establish and instruct staff in cash security procedures 制定并指导员工执行现金安全制度。 •Deal with irregular payments 处理异常的付款情况。 •Supervise the maintenance of service equipment 监督服务设备的维护保养。 •Monitor standards of guest facilities and services 监督客用设施和服务的标准。 •Control stock and monitor security procedures 控制存货和监督保安成序。 •Assist with menu and wine list creation 协助菜单和酒水单的设计工作。 •Supervise functions 监督各项职能。 •Supervise outlet service 监督餐厅的服务。 •Works with Superior on manpower planning and management needs 和上级领导一起进行人力规划和管理需求。 •Works with Superior in the preparation and management of the Department’s budget 和上级领导一起编制和管理部门预算。

Your day to day

Required Skills – 技能要求 •Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。 •Problem solving and training abilities. 具有解决问题和培训的能力 Qualifications – 学历 •Diploma in Hotel Management, Food & Beverage, or related field. 酒店管理,餐饮或相关专业的大专学历。 Experience – 经历 •2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred. 2年相关工作经历,或与此相当的教育和相关工作经验结合的背景。具主管经验优先考虑。
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