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Executive Housekeeper - Even Hotel Alpharetta Avalon Area

Hotel Brand: Even Hotels
Location: United States, Georgia, Alpharetta

Hotel: EVEN - Alpharetta (ATLEV)

Job number: R206666

About Us

Stay well at EVEN Hotel® Alpharetta - Avalon Area, an IHG hotel, located across the street from shopping and dining at Avalon and minutes from historic downtown Alpharetta. Unique in the Atlanta area, our hotel brings balance to your travels with a focus on wellness.

Whether you’re visiting for business or fun, you won’t have to compromise your routine when you stay at an EVEN Hotel. EVEN Hotels® are designed to help our guests maintain a healthy lifestyle, with fresh food and beverage options and a state-of-the-art fitness center. Start your day with a private workout with in-room fitness zones and a hot breakfast at our onsite restaurant, Cork & Kale. Nearby you'll find the Big Creek Greenway, a 9-mile trail perfect for jogging, biking, or relaxing in nature.

Your day to day

Manage the housekeeping operation and staff to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

  • Vendors/Contractors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
  • Regulatory agencies – regarding safety and compliance matters
  • Guests – to ensure their total satisfaction
  • Provide ongoing training, coaching, and counselling to all housekeeping employees.
  • Plan and lead team meetings to provide coaching around new procedures, policies, and areas of need, as well as pre-shift meetings to review information pertinent to the day’s activities.
  • Promote teamwork and quality service through daily communication and coordination with other departments, including Front Office, Guest Relations, Maintenance, and Food and Beverage

What we need from you

High School Diploma or equivalent, plus management or supervisory experience and four years’ housekeeping/laundry experience, preferably in a hotel of similar size and complexity. Some college preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

· Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds

· Frequently standing up and moving about the facility

· Frequently handling objects and equipment to maintain the facility

· Frequently bending, stooping, and kneeling

· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company.

· Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training

· Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

· Problem solving, reasoning, motivating, organizational and training abilities are used often.

· May be required to work nights, weekends, and/or holidays.

What we offer

We’ll reward all your hard work with a great salary and benefits – including great room discount, superb training, free parking, and full benefits package.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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