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Eat Well Supervisor 餐厅主管

Hotel Brand: EVEN Hotels
Location: China, Beijing, Zhongshan

Hotel: Zhongshan City Center (ZGNCC), No.28 East Sunwen Road, Shiqi District, 528430

Job number: 114667


  • 与宾客交流,理解他们对均衡生活的需求,为宾客提供适合的选项,帮助宾客选择适合他们的健康食品 
  • 以符合品牌服务标准的做法协助宾客完成平板电脑点餐、点饮料
  • 根据“逸衡”品牌批准使用的菜谱以及既定的健康标准和出品标准,为宾客制作和呈现食品和饮料(包括调酒)
  • 熟悉特色鸡尾酒以及点餐菜单。准备好回答宾客有关烹饪时长、菜品成分以及烹饪方法的问题
  • 在可能的情况下,利用建议的销售技巧进行升级销售,帮助实现酒店收益的最大化(“升级销售”) 
  • 安全妥善地存储制作好的食物、饮料,以及备料和设备 
  • 及时、高效地根据业务预告补充物料;发现备料不足情况后及时上报主管
  • 根据需要协助接收食材,完成盘点
  • 迅速、高效地清理和清洁桌面在当班时间内,保持宾客用餐区和食品饮料制作区的清洁和有序 
  • 根据需要,彻底清洁和擦拭桌面、座椅、墙面、窗户、镜子及地板
  • 安全、准确地完成收款工作 
  • 根据标准操作规程的要求结账/对账,查看宾客信用是否符合要求  在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作
  • 监督现金的处理和存放程序。
  • 编制每日存款和流动资金报告
  • 制定并指导员工执行现金安全制度
  • 处理异常的付款情况
  • 监督服务设备的维护保养
  • 监督客用设施和服务的标准
  • 控制存货和监督保安成序
  • 协助菜单和酒水单的设计工作
  • 监督餐厅的服务。
  • 和上级领导一起进行人力规划和管理需求。
  • 和上级领导一起编制和管理部门预算。
  • 在前台工作高峰期,分担前台的工作

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

At EVEN®️ Hotels we provide a thoughtful lifestyle offering for travelers seeking more options to stay healthier and balanced away from home. 

Our hotels and wellness-savvy colleagues offer guests a best-in-class fitness experience, healthier food options and flexible working spaces. We inspire our guests to stay on track with their wellness routines so they can be at their best and achieve more. As a member of the EVEN®️ Hotels team, you’ll bring your passion for wellness, encouraging others and building connections with every interaction. 

Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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