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Director of F&B - Hotel Indigo Palau

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Hotel Brand: Hotel Indigo
Location: Palau, Republic of Palau

Hotel: Palau (RORRP), Koror Island

Job number: 116433

We serve up truly memorable experiences for our guests. But could you be our new secret ingredient? We’re searching for a Food and Beverage Manager to give our guests a taste of the high life by empowering our teams to deliver quality service and exceptional standards.
 
A little taste of your day-to-day:

As the Director of Food and Beverage at Hotel Indigo Palau, you will be at the forefront of crafting exceptional culinary experiences and delivering top-tier service to our guests. Reporting directly to the General Manager, you will provide visionary leadership to our food and beverage teams, oversee all dining operations, and uphold the highest standards of quality and guest satisfaction. Your expertise in gastronomy, management, and customer service will be instrumental in creating unforgettable moments for our patrons and enhancing our establishment's reputation.  

 

Key Responsibilities:  

Culinary Delivery Excellence:  

  • With the Executive Chef, curate innovative and diverse menus that align with guest preferences, seasonal offerings, and emerging food trends.  
  • Ensure consistency in taste, presentation, and quality across all food and beverage outlets.  

Operational Management:  

  • Oversee day-to-day operations of all food and beverage outlets, including restaurants, bars, catering, and in-room dining services.  
  • Develop efficient operational procedures to enhance guest experiences, streamline service, and optimize profitability.  
  • Understanding of ordering practices for remote and/or island locations 

Team Leadership and Development:  

  • Lead, mentor, and inspire culinary and service teams, fostering a culture of collaboration, creativity, and continuous improvement.  
  • Provide training, feedback, and professional development opportunities to team members to elevate their skills and performance.  

Guest Experience Enhancement:  

  • Ensure exceptional guest satisfaction by upholding service standards, addressing feedback, and maintaining a welcoming and hospitable atmosphere.  
  • Implement initiatives to exceed guest expectations and create memorable dining experiences.  

Vendor and Supplier Management:  

  • Cultivate relationships with suppliers, farmers, and artisans to source high-quality ingredients and materials that align with our culinary vision.  
  • Negotiate contracts and partnerships to ensure favorable terms and consistent supply.  

Financial Oversight:  

  • Develop and manage budgets for food and beverage operations, including cost control measures and revenue optimization.  
  • Analyze financial performance, identify trends, and implement strategies to achieve financial goals.  

Regulatory Compliance:  

  • Ensure compliance with health, safety, and sanitation standards, as well as relevant regulations and licenses.  
  • Maintain cleanliness and hygiene standards in all food and beverage areas.  

Event Management:  

  • Collaborate with event planners to create memorable dining experiences for special events, private parties, and functions.  
  • Oversee the execution of catering services and ensure seamless event operations.  

 

Qualifications and Experience:  

  • Bachelor's degree in Culinary Arts, Hospitality Management, or a related field (Master's preferred).  
  • Proven track record of 8+ years in food and beverage leadership roles, with experience in upscale dining establishments.  
  • Strong culinary knowledge and appreciation of international cuisines and trends.  
  • Exceptional leadership, communication, and interpersonal skills.  
  • Proficiency in financial management, budgeting, and cost control.  
  • Experience in menu development, beverage program management, and vendor negotiations.  
  • Customer-focused mindset and a passion for delivering outstanding guest experiences.  
  • Proficiency in hospitality software and point-of-sale (POS) systems. 

  

Join us as the Food and Beverage Director and be part of a team dedicated to creating delectable memories for our guests. Your culinary expertise and leadership will be instrumental in shaping exceptional dining experiences and establishing our establishment as a destination of choice. Apply now to be a driving force behind our culinary and service excellence.  

 

What We need from you:
 
● Some college and/or advanced training in food and beverage management 
● 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience 
● Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred 
● Must speak local language 
● Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law 

 
What you can expect from us: 

 
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a opportunity to explore a pristine part of the natural world, build your own team and processes from the start, impressive room discounts and some of the best training in the business. 
 
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
 
IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

 
So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area. 

Making travel inspiring. It’s what we do. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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