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Director F&B - Hotel indigo Los Angeles

Hotel Brand: Hotel Indigo
Location: United States, California, Los Angeles

Hotel: Los Angeles Downtown (LAXFS), 899 Francisco St, 90017

Job number: R206549


About us

Do you see yourself as an Director of Food & Beverage? What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Your day to day
    |
  • Make sure all food and beverage equipment is in operational condition and regularly cleaned
  • |
  • Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
  • |
  • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
  • |
  • Analyse guest insights to identify and meet customer expectations and build on guest loyalty
  • |
  • Regularly communicate with guests to ensure expectations are met
  • |
  • Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
  • |
  • Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
  • |
  • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
  • |
  • Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
  • |
  • May assist with other duties as assigned by management
  • |
What we need from you

Bachelor’s degree / higher education qualification / equivalent in Hotel Administration or Business Administration and four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience. Must speak local language(s). Other languages preferred.

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The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

|

So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

|

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

|

Not Applicable for Colorado Applicants

|

 

About us

Do you see yourself as an Director of Food & Beverage? What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Your day to day
    |
  • Make sure all food and beverage equipment is in operational condition and regularly cleaned
  • |
  • Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
  • |
  • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
  • |
  • Analyse guest insights to identify and meet customer expectations and build on guest loyalty
  • |
  • Regularly communicate with guests to ensure expectations are met
  • |
  • Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions
  • |
  • Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
  • |
  • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
  • |
  • Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
  • |
  • May assist with other duties as assigned by management
  • |
What we need from you

Bachelor’s degree / higher education qualification / equivalent in Hotel Administration or Business Administration and four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience. Must speak local language(s). Other languages preferred.

|

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

|

So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

|

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

|

Not Applicable for Colorado Applicants

|

 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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