Hotel Brand: Regent Hotels & Resorts
Location: Mainland China, Chongqing, Chongqing
Job number: HOTEL52449
To maintain good workingRelationships with your own colleagues, and all other departments.
To have a completeunderstanding of and to adhere to the hotel’s policy relating to fire, hygiene,health and safety.
Tomaintain a high standard or personal appearance and hygiene at all times.
To have a completeunderstanding of the hotel’s employee handbook and adhere to the regulationscontained within.
To carry out any other reasonable duties andresponsibilities as assigned.
As the center ofcommunication, responsible for receiving incoming calls from guest, in/out ofdepartment and convey it through proper channel.
Log down all informationreceived with the name of caller and information.
Passes on all informationfrom other departments to the person concerned.
Performs other duties thatmaybe assigned to him/her by the direct supervisor.
Keeps and is courteous toall guest and colleagues, use eye contact and always offer assistance.
Keep files records in goodorder to enable you to locate information as requested.
· Concern for order andquality, customer service orientation
· Personal effectiveness: commitment to continuouslearning, flexibility, initiative, integrity, results orientation, selfconfidence
· Good communication and interpersonal skills
· Good oral & written English skills
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.