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Conference & Events Operations Manager - Crowne Plaza Melbourne

Hotel Brand:
Location: Australia, Victoria, Melbourne

Hotel: Crowne Plaza - Melbourne (MELFS)

Job number: EMEAA27237

About Us

Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.


Your day to day

We're recruiting an experienced Conference & Events Operations Manager - if you're a Banquets or Food & Beverage Operations expert looking to take the next step in your career, this is the perfect role!

You'll be passionate about all things Food & Beverage with experience in Banquets, Conferences and Events and leading a team.

The moment a guest steps into our Hotel, they walk into a genuinely memorable experience. You’ll be the person guests rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience.

You’ll be in tune with your team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment.


What we need from you

  • Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration
  • Minimum 2-3 years Food & Beverage / Banquets experience including leadership experience
  • Ability to lead, motivate & develop a team
  • Strong communication skills
  • Team player, self-motivated with the ability to work under pressure 
  • Passion for delivering results & exceptional guest experiences 
  • Experience with Hotel systems, Infrasys or Opera would be an advantage
  • Certification - Responsible Service of Alcohol Certificate

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. You will be exposed to the exciting IHG myFlex program with greater flexibility at work. 
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.
Visit to find out more about us.

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