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Conference & Events Coordinator

Hotel Brand: voco
Location: United Kingdom, England, Oxford

Hotel: voco™ - Oxford Spires (OXFAR)

Job number: R193856


About Us

voco Oxford Spires &  voco Oxford Thames Hotels has a fantastic opportunity to join the team as a Conference & Events Coordinator

We are looking for a Conference & Events Coordinator who will report to the Head of Reservations, Events & Groups,  you will assist the Commercial Office to convert and maximise hotel and event enquiries and bookings to maximise revenue.

Based daily at voco Oxford Spires you would neeed to be willing to travel to voco Oxford Thames Hotel

You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets.

  • Working closely with and reporting to the Head of Reservations, Events & Groups & Manager
  • Liaise with clients to ensure that accurate details for each Wedding are obtained
  • To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings.
  • Establishing client requirements and identifying how the hotel can facilitate their needs
  • Responding to all M&E enquiries in-line with company standard
  • Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible
  • Accurately inputting all enquiries into Sales and Catering system
  • Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require
  • Actively working as part of a team to achieve the department objectives and budget
  • Actively consider prevention, recovery and investigation of any complaints



Your day to day

Given the nature of this role it’s important that you have some Reservations, Groups, Meeting & Events experience-whether you have previously worked in a hotel in Hotels or destination venues , work in Sales administration role, this may be the role for you. Along with the above, you’ll pride yourself on your high levels of attention to detail and delivering our brand standards.

Conference & Events Coordinator, receive some great benefits:

  • upto £24,000 per annum & Sales Incentives
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • Worldwide employee and friends & family hotel room rates
  • Discounts on retail and various activities through our benefit portal
  • Employee assistance programme 24/7
  • Recognition programmes
  • Opportunities for career progression and to transfer around the world
  • Meals whilst on duty
  • Opportunities to get involved in our charitable and community activities
  • Most importantly, we’ll help you grow, and develop you as an individual

If you feel you are the right candidate for the role as our Conference & Events Coordinator, then please click ‘apply’ now!

We’d love to hear from you!

You must meet the legal requirements to work in the UK.

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