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Concierge 礼宾部主管


Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Sichuan

Hotel: Chengdu West (CTUCP), No.1 Xixin Avenue, High-Technology West Zone

Job number: 107479

Job Description

Responsible for the efficient handling of guest luggage, adhering to proper check-in and check-out procedures, rostering of staff, directing and supervising the uniform services staff and to check/maintain the cleanliness of ground floor lobby and main  entrance.

To assist the Doorman and supervise on traffic control along the driveway during

peak hours

Be responsible for training Bellman, Parking Valets and Doorman, in their respective jobs (by identifying training needs)








High School or Vocational Certificate  in Hotel Administration, Hotel Management or equivalent

2 year experience in guest service or customer service, or an equivalent combination of education and experience.




At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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