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Hotel Brand: InterContinental Hotels
Location: Lebanon, Beirut

Hotel: InterContinental - Phoenicia Beirut (BEYHA)

Job number: EMEAA34413

About Us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental®️ brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. InterContinental Phoenicia Hotel in Beirut is looking to hire a Concierge. Overlooking the Mediterranean, the Phoenicia InterContinental Hotel, Beirut is situated along the famous boardwalk, "Corniche" a few minutes from the city's business and banking district, and the ever lively and entertaining city center. The Phoenicia Intercontinental with 446 rooms and suites and 33 apartments, along with 5 F&B outlets, and one of the largest banquet facilities in Lebanon.

Your day to day

As a Concierge, You will responsible for : • Assisting guests with all inquiries, both hotel and non-hotel related • Conducting effective shift briefings to ensure hotel activities and operational requirements are known • Maintaining detailed knowledge of the activities of the day and alert to any potential problems • Maintaining adequate supplies of forms, brochures and ensure they are presented in line with hotel standards

What we need from you

Ideally, you will have some or all of the following competencies and experience we are looking for: • 3-4 years experience in a Five stars Hotel , preferably in a direct guest contact department • Bachelor's degree in hospitality management or related fields • Excellent command of Oral and written Arabic and English

What we offer

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. • True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay • True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs • True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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