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Club InterContinental Supervisor (Full Time) - InterContinental Sanctuary Cove Resort

Hotel Brand: InterContinental
Location: Australia, Queensland, Sanctuary Cove

Hotel: Sanctuary Cove Resort (BNEQL), Manor Circle, 4212

Job number: 100337

As the world’s first international luxury travel hotel brand, InterContinental Hotels & Resorts has been pioneering new international destinations for decades. Each of our hotels is a destination in its own right, and we are dedicated to those who appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom.

InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove.

As the Club InterContinental Supervisor, you will use your enthusiasm and confidence to deliver a guest experience that is unique and brings the brand to life. With your key focus being on our Club Intercontinental guest in our Club Lounge, you will work in partnership with other areas of the resort to continuously drive and identify product and guest experience.

You will have the ability to interact and effectively communicate with a wide range of guests with confidence and smoothly handle any issues as they arise. Your passion matched with your knowledge of Club InterContinental Operations will assist in the smooth running of our team and ensure meaningful service delivered.

You will assist with pre arrival calls to our VIP Club guests, organise welcome amenities with welcome card, and drive revenue through upgrading our guests to our Club Lounge offering. This role is a great opportunity for someone with Front Office or Food & Beverage experience looking to multi skill across departments in a supervisory role.

As the ideal candidate,

  • Will have 2-3 years’ experience in food and beverage or Front Office
  • Strong communication skills
  • Flexible – evening, weekend and holiday shifts are all part of the job
  • Ability to train and relay information to the team
  • Problem solving and training abilities.
  • Proven ability to adapt to varying situations


Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :

  • Paid birthday leave
  • Hotel perks like accommodation and food & beverage discounts
  • Enhanced parental leave
  • Proactive health days and flexible work options.
  • Your career journey will be supported through our lifelong development program
  • IHG Career Milestone celebrations
  • Transfer of entitlements as you move and grow with IHG. 
  • Access to our discount retail platform that makes your pay for even further

We are proud to be IHG and we know you will be too.  Visit to find out more about us.

To find out more about InterContinental Sanctuary Cove Resort visit -

Follow us on Instagram and Facebook- @intercontinentalsanctuarycove

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**You must have full working rights in Australia**


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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